Scale E-commerce Customer Support Without Hiring
Scale E-commerce Customer Support Without Hiring
Drive more revenue, reduce costs, and create exceptional experiences at scale with AI Agents that are easy to set-up and manage.
Built for E-commerce
Automate up to 90% of tickets
Works in any helpdesk
Minimal resolves your tickets
end-to-end. Reliably.
Save Time & Reduce Costs
Automate 90% of support tickets with AI Agents that are trained in minutes. Resolve tickets faster and better, no additional hiring required.
<2min response times
80% lower cost per ticket
5x more tickets per agent
93% customer satisfaction
<2min response times
80% lower cost per ticket
5x more tickets per agent
93% customer satisfaction
<2min response times
80% lower cost per ticket
5x more tickets per agent
93% customer satisfaction
Set up and manage AI with ease
Effortlessly set-up and manage the most advanced AI Agents for your E-commerce customer support with our AI Manager.
Connect your systems
Connect your ticketing system, store and other tools such as logistics, warehouse and custom API.
Train AI on your business processes
Easily train our AI on your specific business processes in natural language. Let our AI Manager do the rest.
Adding products to an existing order is only possible before order picking starts.
Got it, I changed the protocol 'modifying orders'
Give feedback & automate support
Start with drafts, give feedback and automate gradually up to 90%. You are in control.
"Minimal is like having a super assistant that doesn't sleep. The AI is top-notch, helping me automate support without the headache"
Human-like support at scale
Minimal integrates in all your systems, can be trained in minutes and follows your most complex business processes.
AI that understands
your specific business
Empower your team with AI that delivers the right answers, following your business rules perfectly. Trained in minutes, not days.
Multilingual
Minimal works in any language. Scale internationally with ease.
Always Learning
Minimal constantly learns from your feedback and interactions.
Remarkably Human
Forget macros. Minimal writes naturally, in your tone.
Works in any helpdesk
Minimal works in any helpdesk - setup takes just 5 minutes. Supercharge your support without changing platform or extra employee training.
Train in minutes, not days
Your business' processes can be complex and require using different tools. Our Agents can be trained to follow these processes perfectly, just by using natural language.
Speaks your
tone-of-voice
Teach Minimal your tone-of-voice - get ready to be amazed on how well it will adapt to your specific style in any language.
Automate repetitive tickets, spend time on important cases
Not every interaction should be automated. You decide what topics or processes are handled autonomously.
Works in any helpdesk
Minimal works in any helpdesk - setup takes just 5 minutes. Supercharge your support without changing platform or extra employee training.
Train in minutes, not days
Your business' processes can be complex and require using different tools. Our Agents can be trained to follow these processes perfectly, just by using natural language.
Speaks your
tone-of-voice
Teach Minimal your tone-of-voice - get ready to be amazed on how well it will adapt to your specific style in any language.
Automate repetitive tickets, spend time on important cases
Not every interaction should be automated. You decide what topics or processes are handled autonomously.
Connect your tools. Give Minimal superpowers.
Connect your entire E-commerce stack and enable the AI Agent to provide answers using real-time data.
